A step by step process that achieves a guideline and a forecasting process where all employees understand what a step by step successful process with a client from engagement to successful customer. Also clients should feel the engagement processs is the most complete evaluation process to understand their needs and to be successful during eval to install. The methodology should also set your company apart from other companies and should make sure the method used includes the users, it departments, and executives. This methodology will be built from taking your most successful wins and lessons learned to build something that is scalable for your team. The methodology is the key to making your clients successful and maintaining customers for additional revenue opportunities and support.